Shipping policy

Last Updated: September 10, 2026

How Your Order Works

1. Place your order.
2. Receive your digital proof.
3. Review and approve your proof.
4. We produce your personalized products.
5. Your order ships with tracking.

Free Shipping

Free Shipping is available within the contiguous United States only and excludes Alaska, Hawaii, and all U.S. territories.

Force Majeure

We cannot be held liable or in breach of contract via force majeure, an event or effect that cannot be reasonably anticipated or controlled, such as an act of God. Results of force majeure may include production or delivery delays. Examples of force majeure, without limitation, include acts of God, criminal acts, worker strikes, health epidemics, lockouts, riots, power failure, water shortage, weather conditions, fire or earthquake.

Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking link.

Lost or Damaged Packages

We take great care in packaging every order. If your package arrives damaged or is lost during transit, please contact us at orders@weddingcups.com within 7 calendar days of the expected delivery date.

We will review the issue and provide a resolution, which may include a replacement or full refund at no additional cost to you.

Personalized Product Notice

Because personalized items are created specifically for each customer, please carefully review all customization details before submitting your order. We are happy to help resolve any errors caused by our production process or damaged items received during shipping.

Contacting Us

This website is operated by HANDY ADVERTISING LLC D/B/A Wedding Cups., 9260 NW 102nd Street, Miami, FL 33178. Direct any questions/concerns about your order or shipping by calling us at (800) 939-1980 or emailing us at: orders@weddingcups.com